Shipping Policy

1. Processing & Handling Time

• Order Processing: Standard orders are processed and dispatched within 1 to 2 business days (excluding Sundays and national holidays) after payment confirmation.
• Quality Check: Because all products undergo pre-dispatch quality verification, orders are fulfilled strictly sequentially to maintain our craftsmanship standards.

2. Delivery Timelines & Coverage

We ship to thousands of pincodes across India through trusted national courier partners. Estimated delivery times after dispatch are as follows:

Note: Delivery timelines are estimates provided by logistics partners and may vary during national holidays, extreme weather, or regional disruptions.

3. Shipping Charges

• Standard Shipping: Calculated at checkout based on package weight and destination pincode.
• Free Shipping: Applicable on orders meeting promotional cart thresholds (if active during checkout).

4. Shipment Tracking

• Once your package is handed over to the courier service, a shipment confirmation containing a unique Tracking ID and link will be sent to your registered email or phone number.
• Tracking details typically activate within 24 hours of dispatch.

5. Delivery Issues & Non-Receipt

• Incorrect Address: Please double-check your shipping details prior to confirming your order. We are not responsible for delivery failures or delays caused by incorrect or incomplete addresses.
• Failed Delivery Attempts: Couriers will attempt delivery up to 2–3 times. If you are unavailable to accept delivery, the parcel will be returned to our facility. Re-shipping charges will apply to resend the returned order.
• Tampered Packages: If the outer packaging appears visibly torn, damaged, or tampered with at the time of delivery, please refuse to accept the package and contact our customer support team immediately.